Everything that governs how we handle your data and how shopping with Shahjed works, in one place.
Last updated: July 11, 2026
When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, shipping and billing address, and order history. We also automatically collect basic technical information — like browser type, device, and general location — when you browse the site.
We use your information to process and ship orders, provide customer support, send order and shipping updates, and improve the products and experience we offer. With your permission, we may also send occasional updates about new arrivals or offers — you can opt out at any time.
Payments are processed securely and encrypted in transit. We do not store your full card number on our servers. Payment details you enter at checkout are used only to complete the transaction you authorize.
We do not sell your personal information. We share data only with the service providers necessary to run our business — such as payment processors and shipping carriers — and only to the extent needed to fulfill your order or operate the site.
We use industry-standard safeguards, including 256-bit SSL encryption, to protect your information both in transit and at rest. No method of transmission or storage is completely secure, but we work continuously to protect your data against unauthorized access.
To exercise any of these rights, reach out through our Contact page and we'll respond within a reasonable timeframe.
Our site is intended for users who are 18 years or older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices. Material changes will be reflected by an updated "Last updated" date at the top of this page.
Last updated: July 11, 2026
By accessing or using the Shahjed website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our site or services.
You agree to use this site only for lawful purposes and in a way that does not infringe the rights of, or restrict, anyone else's use of it. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
All orders are subject to acceptance and availability. Prices are listed in USD and may change without notice, though changes will never affect an order already placed. Payment is required in full at the time of purchase.
Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on destination. Shipping times are estimates and not guaranteed; delays caused by carriers or circumstances outside our control are not our responsibility.
We offer a 30-day, hassle-free return policy on most items in original condition. Refunds are issued to the original payment method once a return is received and inspected. Some products may be excluded from returns where noted on the product page.
All content on this site — including product names, logos, photography, and text — is the property of Shahjed and its collections (Shaju, Ordinary Man, Shaaru, Shaaju, ZioDox, and KitchenQueen) and may not be reproduced or used without written permission.
Shahjed is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products, to the fullest extent permitted by law. Our total liability for any claim will not exceed the amount you paid for the product in question.
These terms are governed by applicable local law, without regard to conflict-of-law principles. Any disputes will be resolved through the appropriate courts of that jurisdiction.
We may revise these Terms of Service from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.